EXCHANGING AN ITEM
To exchange an item please start a return by following the steps below:
1. Go to our “Return Request & Status” page in the footer of the page.
2. Enter your order details and follow the steps.
3. We will review your request, once approved send us your order back and we will proceed with the return on our end.
For efficiency purposes, we recommend you follow the normal returns procedure and place a new order. This way, you do not have to wait for the items to get back to us in order for us to ship your new order.
• If you wish to send us your unwanted item/s first, we will ship out the new item/s to you once we have received the returned item/s.
If you need further assistance please use our contact form here or email us at: support@harberlondon.com